Patient Advocate

Job Responsibilities -

• We follow the four core principles and ethics of nursing practice:

(a) To always prioritize the well-being and care delivery of patients.

(b) To provide quality care and treatment.

(c) We work together with doctors and other clinicians/staff to ensure speedy recovery and well-being of all patients; and

(d) To act with integrity and uphold the dignity of the nursing profession.

• After consultation, we provide post-consultation support to patients, which may include patient counselling as a Nurse, explaining/reinforcing clinical advice given by the treating clinician, explaining prescribed medication in the language that patient understands, sharing e-prescription, completing prescribed nursing process, booking prescribed investigations, keeping record of follow up appointments and/or other services.
• We respond to relevant clinical and allied requests/queries received through emails and other approved electronic modes appropriately and within specified turnaround time.