Senior CRM Solutions Architect

17 hours ago

Agra, Uttar Pradesh, India beBeeDirector Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Opportunity

We are seeking a strategic and results-driven Director of CRM with 17+ years of overall experience, including 10–15 years of deep expertise in the Salesforce ecosystem.

This is an exceptional opportunity to join our team as a visionary leader who can bridge technical depth with strategic insight, build strong stakeholder relationships, and drive continuous improvement across our CRM ecosystem.

Responsibilities
  • Lead the end-to-end Salesforce development lifecycle, oversee multiple orgs, and manage strategic initiatives such as M&A integrations, customer-facing Experience Cloud sites, and cross-system data synchronization.
  • Implement modern DevOps practices, and align platform capabilities with evolving business needs.
Requirements
  • Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
  • Deep understanding of Salesforce architecture, security model, configuration, and customization.
  • Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
  • Proven ability to design, develop, and implement complex Salesforce solutions.
  • Evaluate new Salesforce products and services to identify opportunities for improvement.
  • Expertise in systematically automating quality assurance within Salesforce, including APEX test classes and code coverage.
Experience
  • Extensive experience (10-15 years) in the Salesforce ecosystem.
  • Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences.
  • Experience with customer-facing Experience Cloud websites.
  • Experience managing the lifecycle of applications outside of Salesforce, such as FinForce.
Skills
  • Team management and collaboration.
  • Communication and stakeholder engagement.
  • Data analysis and recommendation.
  • Technical concept explanation.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Advanced degree in Computer Science, Information Technology, or related field.

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