Senior Principal Consultant

4 weeks ago

Noida, Uttar Pradesh, India Genpact Full time

Job Title: Senior Principal Consultant

Description: As a Senior Principal Consultant at Genpact, you will lead the P&C Applications Development team, overseeing up to 50+ people and handling responsibilities such as strategy, budgeting, growth requirements, technology architecture and design, project management, people management, and client relations.

Responsibilities:

  • Seasoned technology delivery manager responsible for end-to-end program management.
  • Oversee delivery aspects and work hand in hand with customer and internal representatives for the program.
  • Partnering with Customers and Internal stakeholders on effective CM (change management).
  • Participate in governance meetings for operational performance reviews.
  • Collaborate with Customer team to resolve any operational challenges.
  • Manage/handle escalations, proactively engage resources to address issues.
  • Drive quality initiatives, process change initiatives, Lean/Kaizen activities.
  • Participate in business leadership meetings, help develop and drive strategies and programs which improve the competitive position and profitability for the program.
  • Works to develop and sustain Client Relationship & Trust.
  • Work with Service delivery and enabling functions in Genpact to deliver as committed in contract to customer.
  • Provide research assistance for innovation with new technologies and potential process optimization.
  • Review and approve all recommended services, standards, policies, procedures, and requirements, as Customers deems appropriate.
  • Must be able to track and manage program expenses and P&L of the location and account(s)

Qualifications: Minimum Qualifications

  • BE/ B Tech/ MCA/M Tech

Preferred Qualifications/ Skills:

  • Experience in Development, Operations and Support delivery of P&C Insurance Policy Admin & other applications.
  • Hands on Experience to Manage Home grown Insurance Applications, COTS Products & SAS Products
  • Experience on other tech stacks (Angular, NodeJS, TypeScript, JavaScript, JQuery)
  • Experience on MS-SQL/ MySQL/ Any NOSQL/ MongoDB
  • Execution of Transformation, Integration & Automation Programs/ Projects
  • Experience on JIRA/ Tempo tool
  • Iterative / Agile / DevOps practices & tools
  • Understanding of ITIL Framework (Incident/ Change/ Problem Management/ Request

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