Quality Assurance and Reliability Lead

3 weeks ago

Hyderabad, Telangana, India vidaXL Full time
{"Key Responsibilities": "Leadership
Proactively drive improvements in quality and reliability of our ecommerce platform.
Accountability and commitment to meeting deadlines consistently.
Demonstrate data-driven decision making to prioritize efforts.
Excellent stakeholder management, ensuring transparency and alignment.
Challenge the status quo to drive innovation and excellence.
Get things done efficiently and effectively.

Quality Assurance
Collaborate with QA teams and stakeholders to implement QA improvements.
Ensure all QA activities align with company goals and standards.
Enforce coding standards and best practices.
Investigate testing tools and technologies to recommend the right fit.
Define and track QA metrics to measure quality and effectiveness of testing efforts.
Integrate automated testing into the CI/CD pipeline.

Reliability and Incident Management
Ensure effective monitoring and alerting mechanisms to detect issues early and minimize impact.
Establish SLAs between domains and business.
Update incident processes to minimize resolution times.
Review incidents in root cause analysis and implement improvement points.

Continuous Improvement
Evaluate emerging tools, technologies, and best practices to enhance quality and reliability efforts.
Stay informed of industry trends and competitor practices.
Identify, implement, and review key performance indicators (KPIs) to track and improve the quality and reliability of the platform over time.", "About the Role": "We are seeking a highly proactive and experienced Quality Assurance and Reliability Lead to drive the stability, performance, and reliability of our ecommerce platform. The ideal candidate will have 5-10 years of experience in quality assurance and 5+ years in incident management, monitoring setup, or a related field. The role involves assessing current processes, leading improvements, and collaborating closely with POs, Scrum Masters, QA/incident manager, DevOps teams, and other specialists.", "Qualifications": "Bachelor's degree in business, IT, computer science, or equivalent experience in a relevant field. A master degree is a plus. 5-10 years of experience in software quality assurance, with at least 3 years in a leadership role. 5+ years of experience in incident management, monitoring setup, reliability engineering, or a related field. Strong understanding of ecommerce development processes, testing methodologies, and quality standards. Proficiency in automated testing frameworks, CI/CD pipelines, and monitoring tools. Experience with Agile and DevOps methodologies. Excellent problem-solving skills and experience with incident management practices, root cause analysis, and post-mortem processes. Strong communication and collaboration skills to work efficiently across technical and non-technical teams.", "Benefits": "We offer a dynamic and challenging work environment, competitive salary, and opportunities for growth and professional development."}

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