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Cloud Hosting Service Manager

2 weeks ago

Navi Mumbai, Maharashtra, India Wärtsilä Full time

Job Overview

We are looking for a skilled professional to manage the delivery and optimization of ICT Production hosting services, including private cloud, Data Center, backup, storage, and infrastructure services.

The ideal candidate will have technical expertise, client management, and strategic thinking skills to create innovative and cost-effective hosting solutions tailored to customer needs.

The role requires:

  • Solution Development: Manage ICT hosting service solutions, including private cloud, data center, backup, storage, and infrastructure services.
  • Service Delivery: Ensure services are delivered on time, within scope, and meet defined SLAs and quality standards.
  • Stakeholder Engagement: Coordinate with internal teams, vendors, and external partners to drive solution success.
  • Service Management and Optimization: Manage the lifecycle of ICT hosting services in CMDB, including upgrades, patches, and decommissioning.