Pricing and Supply Chain Manager

2 weeks ago

Noida, Uttar Pradesh, India Genpact Full time

About the Role: We are seeking an experienced Pricing and Supply Chain Manager to join our team at Genpact. As a key member of our Order to Cash Operations team, you will be responsible for managing large sized teams, supervising, mentoring, and providing leadership development to managers and analysts.


Key Responsibilities:



  • Manage the team's daily activities to identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.
  • Provide guidance to the team to leverage appropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize, and investigate data as appropriate to deliver analytical recommendations aligned with the business need.
  • Continually develop and train the team to establish a bench of knowledgeable resources for effective and efficient results.
  • Perform random Quality checks of Bill backs done by team.
  • Works closely with the team on a consistent pipeline of opportunities.
  • Consult to identify risks and opportunities that impact the performance of the business and convert them into analytical solutions and provide appropriate actionable insights.
  • Constantly communicate with clients and internal stakeholders to build a strong relationship that is essential for seamless delivery of services.
  • Effectively construct and tell a compelling and clear story around the value proposition.
  • Engage supervisor and client as required to resolve complex issues.
  • Special projects as needed, providing support, and collaborating with the senior management team.
  • Support the senior leadership team on client presentations and provide input on how to expand our scope.
  • Contribute to consulting projects as a subject matter expert, when required.
  • Pricing & Promotions:

    • Knowledgeable on the Price Change and Trade Promotions process to assist the team with validating deductions within timeline. Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct.

  • Supply Chain:

    • Knowledgeable on Order Management, Logistics, and other non-trade deductions process to assist the team with validating deductions within timeline. Work with the team to be able to identify invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and carriers.

Requirements:



  • B Tech/ M Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.
  • Relevant years of experience in Order to Cash and AR domain.
  • Strong analytical skills and ability to work with complex data.
  • Excellent attention to detail and problem-solving abilities.
  • Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team.
  • Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.
  • Excellent communication skills with ability to express ideas and recommendations clearly and succinctly.
  • Proficient in Microsoft Office - Excel, PowerPoint, and Word.
  • Pricing & Promotions:

    • In-depth knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

  • Supply Chain:

    • In-depth knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Desirable Skills:



  • Proficient in ERP systems (SAP)
  • Hands on experience in Python, Power BI/ Tableau, and SQL will be an added advantage.
  • Certification in Project Management (PMP) or Supply Chain Management or Order to Cash will be an added advantage.

Leadership Competencies:



  • Demonstrate learning agility, make decisions quickly and with highest level of integrity.
  • Challenge the status quo and bring continuous improvement to our existing offerings to the client.
  • Lead with a digital mindset and deliver outcomes that transforms Business and shape the future.

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