Rapid Response Solutions Leader
4 weeks ago
We are seeking an experienced Rapid Response Solutions Leader to join our team at CloudLabs Inc. As a key member of our organization, you will play a crucial role in shaping the future of our supply chain planning solutions.
About Us: CloudLabs Inc is a leading provider of IT and business consulting services. We help clients realize the best value from their investments by delivering exceptional results through transformative partnerships.
Salary: ₹18,00,000 - ₹28,00,000 per annum (depending on experience)
Job Description:
The Rapid Response Solutions Leader's primary focus will be to ensure the continuity, reliability, extendibility, and scalability of Rapid Response technology critical to client's supply chain planning and operations. This role requires working closely with client's functional GSC Planning COE workstream leads, functional super users, and stakeholders to define and implement improvements to supply chain planning solutions spanning demand planning, supply planning, capacity planning, PP&S, MRP, DRP, MEIO, and SI&OP.
Key Responsibilities:
- Decide and plan the right architecture for Rapid Response solutions, including architectural design, development, and deployment.
- Prepare alternate architecture options to achieve company needs, with benefit/drawback analysis.
- Keep up-to-date with possible new architectures that will increase performance and/or capacity.
- Provide technical thought leadership to help workstreams and stakeholders reach strategic initiatives.
- Support functional workstreams in refining requirements to complete gap assessments versus existing solutions, inform and consult on creative design approaches and plans while maintaining best practices.
- Provide best practice and solution guidance and mentorship to workstream and technical teams.
- Support workstream leads with business process design and end-user training leveraging Solution capabilities.
- Perform data readiness assessment, understand and guide data cleansing & transformation rules and process, and ensure the successful implementation and remediation of Rapid Response ensuring that the solution is producing the expected results;
- Lead and consult to ensure that the configuration of Rapid Response interfaces, data models, analytics, and customizations supports business process requirements.
- Define the process, provide guidance, and perform data harmonization across different ERP source systems integrated with Rapid Response.
- Lead testing strategy with functional workstream leads and cross-functional team for strategic projects. Support technical and UAT testing aligned with testing strategy.
- Provide escalated technical support for system administration and support team and partner to identify long-term solutions, reducing system/integration instability.
- Perform damage control and diagnoses, Identify/troubleshoot possible or existing inefficiencies and/or problems with current architecture.
- Working with workstream leads to develop functional roadmap accounting for new solution capabilities and sustaining projects (i.e., system upgrades).
- Work closely with Integration teams to ensure successful data migration from different ERP source systems to Kinaxis and vice versa.
- Build content and processes to maintain quality documentation and deliver new GSC Planning COE RR Support team members and refresher communications and trainings to our GSC Planning COE Team.
- Support out system administration, analysts, and technical support team in resolving user system and process issues. Lead the team through scoping and prioritizing technical solutions that will help us ensure scalability for the future.
- Foster a community of supply chain planning COE that shares best practices and drives innovative ideas for further improving our planning processes.
- Establish and support a work environment of continuous improvement that supports BSC's Quality Policy, Quality System, and appropriate regulations for the areas supported.
Qualifications:
We are looking for a candidate with a Bachelor's degree in Supply Chain, Manufacturing, Business, IS, or related fields. A Master's degree in IS, statistics, mathematics, economics, or related field is also preferred. The ideal candidate should have minimum ten years of experience in Supply Chain planning and strong knowledge of concurrent planning systems, integrations, and Rapid Response.
Benefits:
- Flexible remote work
- Competitive pay package
- Attractive vacation policy, medical insurance benefits, industry-leading trainings
- A supportive team environment
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