Solution Architect

4 weeks ago

Hyderabad, Telangana, India Resolver Full time

About Resolver

Resolver is a leading provider of cloud-based software solutions for risk management, governance, and compliance. Our mission is to protect what matters for our customers, and we're looking for talented individuals to join our team.

About the Role

We're seeking a skilled Solution Consultant to join our team. As a Solution Consultant, you will be responsible for leading and participating in the delivery of profitable software implementations. This includes project management, business analysis, consulting, configuration, and training.

Key Responsibilities

  • Establish a shared vision of project success during project initiation and confirm a common understanding of project scope, delivery approach, task ownership, and work outputs (deliverables)
  • Control and communicate project scope, schedule, budget, and risk to customers and management
  • Lead regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions in an effort to drive projects to completion and minimize 'time to value'
  • Solicit and document customer functional and technical requirements
  • Educate customers on what will be required from them for the implementation to be successful
  • Develop design alternatives, producing work estimates, identifying recommendations, and securing agreement on designs that satisfy project success factors and reflect industry and software best practices
  • Configure the software based on the solution design and perform quality assurance to minimize rework
  • Design and deliver administrator, train the trainer, and end-user training sessions, and authoring training materials as required (including documents, slide shows, videos)

About You

  • Bachelor's degree or college diploma in computer science/information systems or equivalent
  • 2+ years of prior experience in consulting delivering enterprise-wide COTS solutions
  • Knowledge about Java, Groovy, JavaScript, MySQL, and Oracle database
  • Experience with Visio, MS Project, MS Office, and CRM's such as Salesforce
  • Experience working in an ambitious small to mid-size software company
  • Ability to work together on interdependent goals by sharing and discussing ideas with a high level of transparency
  • Ability to respectfully challenge and inspire towards a common goal
  • Ability to express oneself clearly (oral and written) in a manner that facilitates positive results
  • Ability to understand customer's (internal/external) needs and concerns in the short to long-term and to provide value-added recommendations and/or solutions
  • Builds customer loyalty by anticipating needs, establishing clear goals, facilitating rapport, and exceeding expectations
  • Ability to adjust personal style and/or business strategy when necessary to meet the requirements of the situation
  • Deals constructively with changing environments in response to feedback and experience

About Us

Resolver is headquartered in Toronto, Canada, and has locations in India, USA, UK, New Zealand, and Dubai. We believe in hard work and having fun while we work. We invest in our people and think big.

What We Offer

  • Team: We have smart, talented, and curious people you'll work with and learn from
  • Professional development: We have an external learning budget to help you grow and develop
  • Impact: We solve complex challenges for some of the world's most recognized organizations
  • Vacation: 15 days paid time off and 12 days sick/casual accrual per year
  • Parental leave: 100% top-up maternity leave up to 26 weeks and 10 days welcome leave for new fathers
  • Great benefits: 100% paid health, accident, and life insurance, medical privileges, wellness/fitness reimbursement, and office perks

Join Us

Are you ready to make an impact? We're looking for talented individuals to join our team and help us protect what matters for our customers.

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