Voice Process Operations Manager

We are seeking experienced Voice Process Associates to support our US-based clients.Excellent English communication skillsExperience in international voice processesKey Responsibilities:Handle inbound and outbound customer calls from US clients.Resolve queries related to products, services, billing, or technical issues.Maintain accurate records of customer...

We are looking for a seasoned BPO professional to lead our voice process team.Job Description:Key Responsibilities:To manage the day-to-day operations of the voice process and ensure seamless delivery of services to clients.To lead a team of supervisors, team leaders, and agents to achieve performance goals and objectives.To monitor call quality, customer...

International Voice Process Training ManagerAs a seasoned Training Manager, you will be responsible for leading and mentoring our international voice process team. With a minimum of 1 year of experience in training management, preferably in a BPO or tenured Deputy Manager Training role, you will be able to identify and assess future and current training...

We are seeking an experienced professional to oversee the daily operations of our travel process team.Key ResponsibilitiesEnsure the smooth execution of travel-related tasksDevelop and implement process improvementsRequirementsMinimum 1 year of experience as a Team Lead in Operations is requiredStrong knowledge of the travel industry, including GDS systems...

Job Title: Operations Support SpecialistThis is a challenging role that requires exceptional organizational and communication skills. As an Operations Support Specialist, you will be responsible for overseeing the day-to-day operations of our department.Main Responsibilities:Manage a team of 40+ professionals to ensure seamless execution of tasks.Maintain...

Manufacturing Operations ManagerWe are seeking a highly skilled and experienced Manufacturing Operations Manager to lead our production team. The ideal candidate will be responsible for overseeing daily operations, ensuring product quality, and optimizing production processes to meet business goals.Key Responsibilities:Oversight of manufacturing operations,...

Are you a technical professional with a passion for Unified Communications? Do you have experience in voice solutions, networking fundamentals, and troubleshooting?We are seeking a skilled Senior Unified Communications Engineer to join our team. As a key member of our UC support team, you will be responsible for providing technical support for voice...

Operations Manager OpportunityAt our delivery centers, we strive to provide exceptional customer service. To achieve this goal, we need talented and driven individuals who can lead teams effectively.Key Responsibilities:Work closely with the center manager to ensure seamless operations of Amazon transportationManage the delivery process from the delivery...

Appointment Specialist Role OverviewWe are seeking a dynamic and motivated Appointment Specialist with expertise in the US voice market to join our team.The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.Experience in the...

Job Overview:">Lead and manage daily operations, ensuring efficient workflows across departments.">Key Responsibilities:">Process Management: Oversee operational processes and implement improvements to increase productivity.Strategic Planning: Develop and implement operational policies to enhance business performance.Performance Monitoring: Analyze and...