Production System Operations Specialist

24 hours ago

Noida, Uttar Pradesh, India beBeeProductionSupport Full time ₹ 1,04,000 - ₹ 1,30,878
About the Role

We are seeking a highly skilled Production Support Specialist to join our team. The ideal candidate will be responsible for overseeing the daily operations and support of production systems, ensuring system reliability, availability, and performance.

This role includes managing the release process, coordinating with solutions architects, and ensuring seamless integration and deployment of new features and updates.

Key Responsibilities:
  • Monitor production systems, identify issues, and implement corrective actions to ensure system stability and performance.
  • Collaborate with IT teams and stakeholders to resolve production incidents promptly.
  • Maintain documentation of production issues, solutions, and best practices.
  • Conduct root cause analysis of recurring issues and implement permanent fixes
  • Develop and maintain release schedules for all production systems.
  • Coordinate with development, QA, and operations teams to ensure successful deployments.
  • Ensure all releases are thoroughly tested and compliant with company policies and standards.
  • Manage and document the release process, including change management and version control.
Requirements:
  • Proven 6+ year's experience in production support, release management, or a related role.
  • Strong knowledge of ITIL processes and best practices.
  • Experience with release management tools and practices.
  • Familiarity with software development lifecycle (SDLC) methodologies.
  • Knowledge of cloud platforms (e.g., AWS, Azure) and CI/CD pipelines is a plus
  • Technical proficiency in system monitoring, troubleshooting, and performance tuning.
Benefits:

Our organization offers a dynamic work environment with opportunities for professional growth and development. We are committed to providing our employees with the tools, resources, and support needed to excel in their roles.

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