Microsoft Dynamics 365 CRM Quality Assurance Specialist

5 days ago


Mumbai, Maharashtra, India Dynamics Wave B.V. Full time

Company Overview

Dynamics Wave B.V. is a renowned Microsoft partner with expertise in high-impact IT services, particularly in Microsoft Dynamics Customer Engagement and Power Platform solutions. Our team provides technical implementation services to businesses seeking expertise in Microsoft Dynamics 365 CRM and Power Platform solutions.

Job Description

This is a challenging full-time hybrid role for a Dynamics 365 CRM Tester & Test Automation Specialist located in a global setting with flexible working options. You will be responsible for designing, executing, and automating test cases to validate CRM functionalities, integrations, and custom developments. Your expertise will contribute to delivering high-quality solutions that meet business requirements and user expectations.

Key Responsibilities:

  • Develop, execute, and maintain manual and automated test cases for Dynamics 365 CRM applications (Sales, Marketing).
  • Identify, document, and track defects, working closely with developers and consultants to resolve issues.
  • Perform functional, regression, integration, performance, and user acceptance testing (UAT).
  • Implement and maintain automated testing frameworks using tools like Selenium, Power Automate, or Azure DevOps Test Plans.
  • Validate data integrity and system performance across different environments.
  • Collaborate with stakeholders to define test strategies and best practices for CRM projects.
  • Ensure compliance with industry standards, security guidelines, and quality assurance methodologies.
  • Provide reports and insights on test results, coverage, and defect trends.

Required Skills & Experience:

  • 3+ years of experience in testing Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing).
  • Proficiency in manual and automated testing methodologies.
  • Hands-on experience with test automation tools like Selenium, Playwright, Power Automate, Postman (for API testing), C#, or JavaScript-based frameworks.
  • Knowledge of Azure DevOps Test Plans, TestNG, or JMeter is a plus.
  • Strong analytical skills to identify edge cases and potential system vulnerabilities.
  • Experience with Agile/Scrum methodologies and CI/CD pipelines.
  • Excellent communication skills and ability to work collaboratively with developers, consultants, and business users.
  • A detail-oriented and proactive tester with strong communication, problem-solving, and critical thinking skills to ensure the quality and functionality of software through thorough testing and collaboration with development teams.
  • ISTQB certification is a plus.
  • Bachelor's Degree Computer Science, Information Technology, or a related field required

Benefits:

  • A challenging full-time role with opportunities to work on enterprise-level CRM projects.
  • Competitive salary and ample room for professional growth.
  • Professional development through certifications and hands-on experience with the latest testing tools.
  • A dynamic, collaborative work environment with flexible working options.
  • The opportunity to work in the European time zone for better alignment with international clients.


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