Technical Shift Lead

2 weeks ago


Bengaluru, Karnataka, India Computacenter Full time

We are seeking an experienced Technical Shift Lead to join our dynamic Network team at Computacenter.

As a key member of the team, you will bring your IT expertise and deliver high-quality services to our global customers. This is an exciting opportunity to shape the team and work with talented individuals who are passionate about technology.

You will champion corporate processes, drive process improvements, and ensure up-to-date working aids. Additionally, you will coach and develop team members, offer training sessions as needed, and demonstrate flexibility and commitment to meeting deadlines.

This role requires strong leadership abilities, experience in team management, and exceptional verbal and written communication skills. You should be proactive in resolving incidents, have exposure in Change Management and Problem Management Processes, and possess creative problem-solving skills.

A track record of meeting challenging SLAs in a Technology Managed Service environment is essential. You should also be proficient in technical and service management terminology and available for 24x7 shift systems.

The salary for this role is estimated to be around £45,000-£60,000 per annum, depending on experience and location.



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