Compliance Specialist
4 weeks ago
Job Title: Compliance Coordinator
Job Summary:
The Compliance Coordinator plays a critical role in ensuring the efficient and timely movement of goods worldwide. This position is responsible for ensuring legal compliance and providing import/export administration and control within rules and regulations.
Key Responsibilities:
- Build and maintain strong relationships with internal and external customers, freight forwarders, customs officers, and other functional areas to ensure coordination and logistics of shipment.
- Monitor and manage ticketing systems for customs compliance requests and resolve issues quickly.
- Verify and review shipping documents and commercial invoices received for import and export customs purposes to ensure compliance and accuracy.
- Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements related to industry and impacts to supply chain.
- Proactively communicate with teams to ensure continuous awareness and understanding of policies and regulations.
- Advise customers on import and export restrictions and customs-related matters.
- Responsible for daily tracking of operational metrics and meeting SLAs.
- Quickly escalate issues and keep management up-to-date with work orders and other items as needed.
- Identify gaps in current processes and procedures and suggest opportunities for improvement.
- Stay up-to-date on all regulatory requirements and procedures governing the import and export of goods, other government agency requirements, export controls, and prohibited and restricted goods.
Qualifications:
- Bachelor's degree or equivalent working experience.
- 1-3 years related experience in customs compliance operations, import or export operations preferred.
- US Customs Brokerage License, IATA/FIATA preferred.
- Understanding of international trade and customs regulations, incoterms, and impacts to supply chain.
- Knowledge of international air and ocean transport logistics processes.
- Excellent customer service skills, including negotiation, proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Risk-sensitive, recognizes when problems arise or are likely to arise.
- Excellent communication and interpersonal skills.
- Self-starter with the ability to triage and prioritize tasks in a fast-paced environment.
- Time management, resource management, attention to detail, and persuasion skills needed.
- Travel less than 10%.
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