Client Service Liaison

20 hours ago

Salem, Tamil Nadu, India beBeeAccountability Full time ₹ 9,00,000 - ₹ 12,00,000

As a crucial team member, the Business Partnership Coordinator will oversee a frontline Partner team and coordinate tasks related to food production planning, engineering, and front-of-house services.

The ideal candidate will exercise general responsibilities to facilitate the efficient organization of contracts, aligning with contractual terms and conditions. They will also focus on enhancing the overall customer experience through effective management and service delivery.

Key Responsibilities
  • Promote a positive work culture and ensure high-quality service by resolving issues promptly and reporting incidents to the manager.
  • Prioritize client retention and demonstrate a passionate commitment to delivering quality service to both clients and employees.
  • Collaborate effectively within a team and exhibit initiative when working independently while maintaining honesty and integrity.
  • Communicate effectively with diverse stakeholders, including employees and clients, to achieve business objectives.
  • Manage vendor rotations and plan operations for assigned clients, ensuring smooth service delivery.

Qualifications:

  • Demonstrated experience in the food industry, with a solid understanding of operations and customer service.
  • Proactive and self-motivated, with a strong work ethic, integrity, and ability to make independent decisions.
  • Resilient under pressure, capable of meeting deadlines and handling challenges effectively.
  • Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives.
  • Exceptional communication skills, written and verbal, to interact with stakeholders at all levels.
  • Strong interpersonal abilities, fostering collaboration and teamwork.
  • Expertise in food service, technology, and people management, ensuring smooth operations.
  • Results-driven with a sense of accountability, focused on achieving business goals.
  • Proven leadership experience, successfully managing teams in dynamic environments.
  • Knowledge of HSEQ standards, with a Basic Food Hygiene certification.
  • Financial acumen and proficiency in relevant applications, ensuring operational efficiency.
  • Agile and adaptable, thriving in fast-paced and evolving work environments.
  • Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management.
  • Availability for a 6-day workweek, with a willingness to travel within city limits as needed.

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