Senior Documentation Specialist

5 days ago


Alleppey, Kerala, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 30,00,000

Job Opportunity

We are seeking a highly experienced Senior Technical Writer to create and maintain product documentation in the networking, telecom, or contact center domains.

Key Responsibilities

  • Develop high-quality technical content for network and telecom products using DITA/Oxygen tools.
  • Collaborate with cross-functional teams to gather information and ensure accuracy in documentation.
  • Conduct research and interviews to stay up-to-date on industry trends and emerging technologies.
  • Write and edit user manuals, guides, and other documentation materials.
  • Work closely with subject matter experts to develop accurate and informative content.

Requirements

  • 8+ years of experience in technical writing, preferably in the networking/telecommunications/contact center domain.
  • Strong writing skills and ability to communicate complex technical concepts in an engaging and accessible manner.
  • DITA/Oxygen tool knowledge and proficiency in creating user manuals and guides.
  • Engineering or Computer Science background, or equivalent experience in a related field.
  • Excellent research and interviewing skills to gather information from subject matter experts.


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