SAP FICO Functional Analyst Support and Operations Professional

3 weeks ago


Pune, Maharashtra, India Atlas Copco Full time

We are seeking a highly skilled SAP FICO Functional Analyst Support and Operations Professional to join our team at Atlas Copco. As a key member of our Nexus SAP Support and Operations Team, you will provide second and third-level SAP AMS support in Finance and Controlling to various Atlas Copco business units.

Responsibilities will include acting as a third-level incident and service request support, monitoring, analysis, and resolution within SLA's. You will also assist in problem management with resolution, root cause analysis, and continuous improvements and documentation.

Additionally, you will be responsible for monitoring and executing month-end closing tasks centrally, as well as year-end closing tasks centrally. You will act as a custodian for finance and controlling batch jobs, accountable for monitoring and periodic reporting to stakeholders.

You will also provide third-level support on analysis and resolution, and follow up with the service delivery of the external partner to ensure the right level of quality and qualification for your stream. A close relationship and coordination with other Operations Teams, Product owners' team, BPX community, and internal/external partners from the ecosystem will be essential.

Key behaviors and skills required for this role include being able to coach and guide external support and customers, being end-user centric and business-minded, goal-oriented, self-organized, and self-motivated. The ability to think practically and creatively as part of a team, enjoy problem-solving, and be motivated by finding solutions to daily opportunities is also essential.

The ideal candidate will have functional knowledge of SAP Financial and Controlling modules and other finance-related SAP concepts/systems, as well as experience in SAP support or rollout or implementation projects. Experience in a multicultural environment and implementation of continuous improvement and change management programs will be an added advantage.

We offer a never boring job, a friendly, family-like atmosphere, flexibility and freedom to keep a healthy work-life balance, plenty of opportunities to grow and develop your own career path, and a culture known for respectful interaction, ethical behavior, and integrity.



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