The housekeeping director is responsible for ensuring the highest standards of comfort, hygiene, cleanliness, and hospitality are maintained throughout the hotel. They direct and guide the team to deliver exceptional service to our guests.

Key Responsibilities:

• Oversee the daily operations of the housekeeping department to guarantee efficiency and effectiveness.
• Establish quality benchmarks for service delivery and ensure they are consistently met.
• Ensure that guest rooms, public spaces, and restaurants meet the highest standards of cleanliness and sanitation.
• Manage staff recruitment, training, and development to enhance skills and performance.
• Implement cost-saving strategies to optimize resources and minimize waste.
• Stay up-to-date with industry developments in areas such as training, sustainability, interior design, chemicals, cleaning equipment, horticulture, and landscaping.
• Utilize excellent written and verbal communication skills to effectively engage with guests, staff, and other stakeholders.
• Apply property management systems and guest feedback mechanisms to drive continuous improvement and excellence.
• Maintain a safe and healthy work environment by adhering to safety and hygiene practices at all times.