
Excellent Communication Opportunities
1 week ago
About This Role:
This is a dynamic and rewarding opportunity for a customer service professional to join our team. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional service and support.
Job Description:
The primary responsibility of this position is to educate potential customers about our product and services. You will be responsible for handling inquiries, comments, and complaints regarding our business. Your ultimate goal is to provide positive customer experiences by enhancing relationships between them.
Key Responsibilities:
• Ability to communicate effectively with customers via phone calls to explain about our program.
• Follow up with customers to ensure they have all the necessary information about our classes.
• Be able to get trained and take trial classes to better understand our program.
• Manage client relationships, take feedback, and resolve any issues or conflicts that may arise.
Desired Candidate Requirements:
• Prior experience working in customer service and call centers is highly desirable.
• Must have excellent communication skills and a pleasant personality to engage in meaningful conversations.
• Should be fluent in English and possess good listening skills.
• Knowledge of US localization is a plus.
Working Hours and Schedule:
• Full-time position with night shifts (11 PM - 11 AM)
• Remote work opportunities available
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