Technical Solutions Specialist

1 week ago

Hyderabad, Telangana, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary

A Support Engineer role is available at a reputable technology firm based in Vapi. The successful candidate will be responsible for delivering technical assistance and troubleshooting services to clients and users.

Main Responsibilities:
  • Diagnosing and resolving technical issues related to software and hardware
  • Providing timely and effective solutions to meet customer needs
  • Maintaining and updating technical documentation to ensure accuracy and relevance
  • Collaborating with cross-functional teams to resolve complex issues

Requirements:

  • Strong technical support and troubleshooting skills
  • Proficiency in diagnosing and resolving technical issues
  • Excellent communication and interpersonal skills
  • Ability to maintain and update technical documentation
  • Experience in collaboration and feedback provision
  • Bachelor's degree in Computer Science, Information Technology, or related field

About the Company

This company has experienced remarkable year-over-year growth in business demand, concentrating on social media traffic for Value-Added Services (VAS) within mobile apps monetization SDK and social media platforms in Tier 1 and Tier 2 countries across MENA and Europe.

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