Business Intelligence Case Analyst

1 week ago

Chennai, Tamil Nadu, India beBeeCase Full time ₹ 21,60,000 - ₹ 60,00,000

As a Case Analyst, you will play a pivotal role in supporting the operations team by analyzing cases, verifying documents, and managing databases. You will be responsible for conducting thorough background checks on clients, ensuring accuracy and compliance with company policies.

Your primary objective will be to work collaboratively with cross-functional teams to resolve operational issues or customer inquiries in a timely manner. Additionally, you will contribute ideas for process improvement and optimization.

In this role, you will perform outbound calls to gather necessary information and follow up on verification requests. Maintaining data confidentiality and security is crucial, and you must adhere to established protocols and guidelines.

You will complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail. Strong communication skills, both verbal and written, are essential for interacting professionally with clients and team members.

A degree or graduate in any field is currently preferred, along with proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets. Detail-oriented individuals with a keen eye for identifying discrepancies and inconsistencies in data are ideal candidates for this position.

This is an excellent opportunity to work independently as well as collaboratively within a team. If you are willing to learn and adapt to new technologies and processes, we encourage you to apply for this challenging role.

We offer a comprehensive benefits package, including health insurance, learning and development budget, remote work setup perk, power backup equipment, and additional monitor. Our team is passionate about recognizing employees' contributions and achievements through our EngageWith points program.

  • Job Role: Case Analysis(Operations)
  • Duration: 12 months
  • Location: Remote

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