Customer Engagement Specialist
4 weeks ago
We are seeking a skilled Customer Engagement Specialist to join our team at Catapult. In this role, you will be responsible for building strong relationships with potential customers through effective communication and sales strategies.
Key Responsibilities:
- Conduct outbound calls to potential clients and follow up on leads.
- Promote our products and services over the phone, highlighting their value and benefits.
- Understand customer needs and provide tailored solutions to meet their requirements.
- Maintain accurate records of calls and customer interactions in our CRM system.
- Collaborate with the sales team to achieve monthly targets and drive business growth.
Requirements:
- Proven experience in telemarketing or sales is preferred.
- Excellent verbal communication skills and a persuasive attitude.
- Ability to handle objections and maintain a positive demeanor.
- Strong organizational skills and attention to detail.
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Customer Engagement Specialist
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