Lead Data Reliability Engineer

3 weeks ago

Hyderabad, Telangana, India Zeta Services Inc. Full time
About Zeta Services Inc.

Zeta Services Inc. is a pioneering Next-Gen Banking Tech company that empowers banks and fintechs to launch innovative banking products for the future. Founded in 2015 by Ramki Gaddipati, our flagship processing platform - Zeta Tachyon - is a modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. With 20M+ cards issued globally, Zeta is actively working with the largest Banks and Fintechs in multiple global markets, transforming customer experience for multi-million card portfolios. Our diverse team of over 1700+ employees, with 70% in R&D, is spread across locations in the US, EMEA, and Asia. We raised $280 million at a valuation from Softbank, Mastercard, and other investors in 2021.

About the Role

As a Lead Data Reliability Engineer, you will be accountable for designing, deploying, and managing our complex cloud-based data systems. You will lead efforts to ensure the reliability, scalability, and security of our data infrastructure, while mentoring and guiding junior team members.

Responsibilities:
  • Leverage deep expertise in database management and optimization to ensure high performance and reliability of our data systems.
  • Identify bottlenecks and performance issues within data pipelines, optimize query performance, data access, and overall data processing.
  • Design, deploy, and manage complex data systems in cloud environments (AWS, Azure, GCP) using tools such as Terraform and adhering to AWS well-architected Framework.
  • Develop and implement complex automation solutions using tools like Jenkins and scripts to streamline data operations and enhance efficiency.
  • Architect and manage enterprise HA and DR solutions to ensure business continuity and data availability.
  • Expertly analyze and optimize database performance, identifying and resolving bottlenecks.
  • Ensure adherence to cloud security best practices and compliance standards, protecting sensitive data and systems.
  • Manage complex incidents, troubleshoot issues, and implement effective solutions to maintain data integrity and system reliability.
  • Demonstrate leadership skills, mentor junior team members, and foster a collaborative and communicative team environment.
Skills:
  • Leadership: Proven leadership skills with the ability to inspire and motivate a team.
  • Project Management: Proven experience in managing complex database projects.
  • Database Management Systems: Expertise in one or more relational database management systems.
  • Security and Compliance: In-depth knowledge of database security principles and compliance requirements.
  • Performance Tuning: Advanced skills in monitoring and optimizing database performance.
  • Team Collaboration: Effective collaboration with cross-functional teams and departments.
  • Vendor Management: Experience in engaging with database technology vendors.
  • Problem-Solving: Strong problem-solving skills, especially in resolving complex database issues.
  • Communication: Excellent communication skills for conveying technical information to both technical and non-technical stakeholders.
  • Strategic Planning: Ability to contribute to the development of the organization's overall database strategy.
Experience and Qualifications:
  • Bachelor's degree in Computer Science or equivalent with 8 - 11 years of hands-on experience in database management and optimization on various relational databases with PostgreSQL as primary skillset.
  • Experience in Cloud Databases administration - Configuration, Backup/Restore, replication which are in the order of 10s of TB in size.
  • Expertise in identifying and resolving performance issues within data pipelines.
  • Experience in developing and implementing complex automation solutions using tools like Jenkins, Terraform & Python.
  • Experience in architecting and managing high availability and disaster recovery solutions of Databases in the cloud across regions.
  • Expert in performance monitoring and optimization of database systems.
  • In-depth knowledge of cloud security best practices and compliance standards.
  • Extensive experience in managing complex incidents and troubleshooting.
  • Should be able to solve problems, make sound decisions, and use good judgment.
  • Leadership skills with the ability to mentor and guide junior team members.
  • Experience with modern data processing tools and frameworks (Apache Kafka, Apache Spark, Airflow, Debezium etc.) is a plus.

Zeta Services Inc. is an equal opportunity employer. We are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.

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