Leading Anti-Fraud Specialist

6 days ago

Bengaluru, Karnataka, India beBeeFraud Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Dynamic Fraud Management Role

Embark on a career-enhancing opportunity to drive process excellence and deliver top-notch service standards.

Key Responsibilities
  • Establish and monitor productivity targets, ensuring seamless execution and data integrity.
  • Develop and implement best-in-class service models in collaboration with stakeholders, guaranteeing optimal resource utilization and cross-training programs.
  • Manage capacity planning, leave management, and process prioritization to optimize team performance.
  • Facilitate effective communication with peers to share knowledge, fostering a culture of continuous improvement and optimum resource allocation.
  • Adapt to a dynamic 24/7 environment, responding to business needs as required.
Requirements
  • Hold a diploma or degree in any field.
  • Prior experience in fraud, risk, and payments operations is highly valued.
  • Ability to work in high-volume and complex payments/card operations is essential.
  • Excellent verbal and written communication skills are mandatory.
  • Proven ability to learn quickly and transfer knowledge effectively.
  • Capacity to meet tight deadlines and prioritize tasks efficiently.
  • Strong organizational and planning skills, coupled with the ability to handle capacity and MI reporting.
  • Drive overall operational efficiency within the team.
  • Proficiency in reporting and MS Office tools.

Our organization values diversity, inclusivity, and employee development. We foster a work environment that encourages growth, flexible working arrangements, and opportunities for advancement in an inclusive setting.

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