Quality Assurance Manager

2 weeks ago


Gurgaon, Haryana, India PepsiCo Full time

About this role

We are seeking a Quality Assurance Manager to join our team at PepsiCo. As a Quality Assurance Manager, you will be responsible for ensuring food safety and quality by design for all new innovations.

Key Responsibilities

  1. Provide FSQA support to India BU/Foods Category, including partnering with cross-functional teams to effectively deliver the aligned AOP Agenda and Long-term strategic initiatives.
  2. Effectively support the regional product and package innovation agenda by ensuring standards and processes are adhered from design to commercialization through programs TSG linked tools incl. GIB, PCC and FSHA.
  3. For complex innovations, provide needed technical support at plant level to ensure start-up readiness and develop quality systems and testing protocols/methods which should be applied for new product introductions as well as follow through post launch through in-market programs incl. hypercare.
  4. Support in developing risk-mitigating strategies along with TDC & other work groups (Regulatory Affairs, Experience team, Supply Chain, R&D) to properly manage resources in addressing critical food safety issues. Ensure Food hazard assessments, HTDs of all R&D projects working cooperatively with relevant R&D stakeholders as well as relevant SMEs where required.
  5. Partner & Co-ordinate FSQA due diligence and relevant incident management where required across the relevant key stakeholders through effective implementation of the Incident management program using IRIS and other tools as applicable.
  6. Provide needed oversight and governance by ensuring our quality and food safety standards and protocols are effectively implemented in the manufacturing facilities, and that they are maintained across the supply chain to ensure our products are safe, legal and meet consumer-defined design across our total portfolio of products.
  7. Effectively collaborate with regional Quality Control (SC) to jointly deliver Quality and Food Safety objectives and targets that deliver on our promise to provide consumers with safe and wholesome products of outstanding quality, consistency, and value.
  8. To facilitate continuous FSQA improvements in the region through implementation of QMS and audit programs and ensuring needed corrective actions to non-compliances in quality and food safety audits have been implemented, and that the systems and processes that are in place are being adhered to by SC (QC).
  9. Provide needed oversight and governance on roll-out of digital programs incl. but not limited to CAST, Near Miss, IRIS, SONAR, PLM.
  10. Provide technical support in the assessment of new contract manufacturing sites, as well as for mergers and acquisitions, performing needed capability assessment for new manufacturing platforms, and ensuring appropriate design quality and food safety principles have been implemented.
  11. Partner with R&D, SC and GP partners on supplier and material approvals and supplier performance management to drive food safety and quality.
  12. Liaison with BU Supply chain and R&D teams to Identify, plan and support capability development programs for the BU to support effective implementation of all FS & QA programs and standards.
  13. Support the implementation of "Centers of Excellence" (Micro CoE, sanitation CoE, etc.) being developed by the Sector FSQA team where we promote blend of theoretical and in-plant practical learning.


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