
Hardware Repair Specialist
4 days ago
We are seeking a highly skilled and experienced professional to join our team as an Hardware Repair Specialist. The ideal candidate will possess excellent technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.
- This role involves performing hardware repairs, troubleshooting software issues, and providing exceptional customer service.
Key Responsibilities:
- Perform thorough visual inspections of devices to identify faults and determine the necessary repair or replacement procedures.
- Troubleshoot software issues using analytical skills and technical expertise to resolve problems efficiently.
- Provide top-notch customer service by actively listening to customer concerns, empathizing with their needs, and delivering solutions that meet their expectations.
- Work collaboratively with colleagues to achieve shared goals, share knowledge, and provide support when needed.
About This Role:
- This is a full-time position requiring flexibility to work varied schedules, including evenings, weekends, and public holidays.
- The successful candidate will have experience working in retail or sales, preferably in the technology sector.
- A strong understanding of Apple products and services, including repair and maintenance procedures, is essential for this role.
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