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Insurance Claims Manager

1 week ago

Gurgaon, Haryana, India Delhivery Full time

Job Summary:

Delhivery is seeking an experienced Insurance Associate to manage and process insurance claims efficiently and accurately. The successful candidate will be responsible for collecting and compiling information from various teams, liaising with surveyors, brokers, and insurers, and performing cash reconciliation and investigation reports.

Key Responsibilities:

  • Manage and process Marine, Flood, Fire, Property, Employee Infidelity, Cash Theft, Stock Theft, and Burglary claims efficiently and accurately.
  • Collect and compile information from various teams to prepare necessary documents.
  • Liaise with surveyors, brokers, and insurers to ensure KPIs are maintained.
  • Perform cash reconciliation and prepare investigation reports.
  • Handle day-to-day insurance-related tasks and queries from different departments.
  • Prepare and update the claims MIS regularly.
  • Review the Fixed Asset Register (FAR) monthly and arrange for necessary endorsements.
  • Work with brokers and insurers to service insurance policies and ensure they are up-to-date.
  • Analyze claims data and prepare detailed management reports.
  • Work on Nat Cat claims and ensure timely processing.
  • Collect and analyze the stock statement and prepare the stock declaration on a monthly basis.
  • Collect transit data and prepare the marine declaration on a monthly basis.

Requirements:

  • Bachelor's degree in Insurance, Finance, Business Administration, or a related field.
  • Must have claims management or surveyor background.
  • Professional certification in insurance AIII is preferred.
  • Minimum of 5 years of experience in insurance management or a related role.
  • Strong knowledge of insurance policies, claims processes, and industry regulations.
  • Excellent analytical and problem-solving skills.
  • Proficient in using MS Office Suite.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.