
Quality Excellence Specialist
2 days ago
We are seeking a highly skilled and experienced Senior Associate Consultant Quality to drive process excellence culture building and continuous improvement.
- Process Excellence Culture Building:
- Deploy Process Improvement Framework for the engagement(s)
- Conduct Short or Refresher Sessions on Continuous Improvement at engagement level
- Improvement Opportunity Identification:
- Drive Bottom-up and Top-down Workshops for creation of pipeline of opportunities
- Process, Operations and Business Data Analysis to identify improvement opportunities
- Validation of Opportunities Creation of projects
- Improvement Projects Implementation:
- Mentor Process Improvement Projects (YB, GB & BB) to enable operations resources to implement improvements through structured approach
- Facilitate Meetings with Stakeholders for tollgate reviews and sign offs
- Coordinate with Lead Developer for automation opportunity identification and project execution
- Govern Validation and Sign Off of Project Closures in project management portal
- Guide Project Leaders for Storyboard Creation and update in project management tool of PI projects
- Branding:
- Create Awareness by Training and bringing visibility to process excellence initiatives
- Socialize Success Initiatives of engagement performance
- Client Management:
- Participate in Client Interactions to present process improvement case studies
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