Lead Technical Expert

20 hours ago

Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 1,02,22,000 - ₹ 1,31,29,000

We are seeking a highly skilled and experienced technical professional to join our team. As a member of our support team, you will be responsible for providing remote technical and application problem resolution and escalation assistance related to Alvaria products.

Key Responsibilities:
  • Resolve technical issues of the Alvaria product suite for our customers and partners around the globe.
  • Document and verify reported problems. Troubleshoot and resolve issues utilizing all available tools, resources, and documentation. Engage additional resources when necessary.
  • Log/report issues on our CRM, provide effective and consistent communication to customers, peers and other teams
  • Understand and set issue priority based upon urgency and business impact.
  • Close issues by providing quick resolutions and document technical analysis and root cause wherever applicable
Qualifications:
  • Mandatory hands-on experience in the following technologies:
  • Networking
  • CentOs Linux
  • Windows OS
  • Mandatory hands-on experience in minimum of TWO to THREE from the below:
  • Contact Center Technologies (including Automated Dialers & Telephony)
  • Application Support
  • Telephony experience / SIP
  • XML scripting
  • Object Oriented Programming

Required Skills:

  • Strong customer service, problem solving, documentation and teamwork skills.
  • Demonstrated ability to learn complex software tools quickly.
  • Cloud technologies – AWS and/or Google knowledge will be an added advantage.
  • Basic Knowledge of Salesforce Service Cloud (Salesforce Communities a PLUS).

Desirable Traits:

  • Flexibility to work in a technical and fast-paced environment.
  • Ability to achieve KPIs on a regular basis.
  • Flexibility to work hours outside of normal shift, to meet customer needs.

  • Technical Lead

    3 days ago

    Coimbatore, Tamil Nadu, India HCLTech Full time

    About the CompanyThe Technical Lead will be responsible for leading a team of developers and overseeing the design, development, and implementation of .net, angular, and SQL Server based solutions. The role involves providing technical guidance, ensuring code quality, and driving innovation in line with project requirements.About the RoleThe Technical Lead...

  • Technical Lead

    4 weeks ago

    Coimbatore, Tamil Nadu, India iamneo - An NIIT Venture Full time

    About iamneoFounded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that's transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.We specialize in Talent...

  • Technical Lead

    4 weeks ago

    Coimbatore, Tamil Nadu, India Iamneo - An NIIT Venture Full time

    About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2 B Ed Tech Saa S company that's transforming how tech talent is upskilled, evaluated, and deployed.Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent...

  • Technical Lead

    4 weeks ago

    Coimbatore, Tamil Nadu, India iamneo - An NIIT Venture Full time

    About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that's transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent...

  • Technical Lead

    4 weeks ago

    Coimbatore, Tamil Nadu, India OneData Software Solutions Full time

    Company Description :OneData Software Solutions is a leading software development company specializing in big data analytics, headquartered in the US with a regional office in Coimbatore. Established in 2009, OneData is dedicated to empowering clients through timely delivery and organized strategies that enhance business performance. By adhering to...

  • Technical Architecture Lead

    20 hours ago

    Coimbatore, Tamil Nadu, India beBeeAppian Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Technical Architecture LeadExperience Level: 6-8 yearsThe Appian Architect plays a crucial role in leading the design and implementation of enterprise-wide solutions.Key Responsibilities:Develop and execute technical strategies for business growth.Lead cross-functional teams to implement technology solutions.Analyze complex technical problems and...

  • Technical Lead

    4 weeks ago

    Coimbatore, Tamil Nadu, India planetX Cards Full time

    We're Building the Future of Fleet Payments – Join UsAt PlanetX, we're revolutionizing fuel payments and fleet expense management. We're looking for a Technical Lead who's ready to build, break, and innovate. What You'll Do: • Architect and build our fleet card & payments platform from the ground up. • Work closely with the founder to bring ideas to...

  • Technical Lead

    4 weeks ago

    Coimbatore, Tamil Nadu, India planetX Cards Full time

    We're Building the Future of Fleet Payments – Join Us At PlanetX , we're revolutionizing fuel payments and fleet expense management. We're looking for a Technical Lead who's ready to build, break, and innovate. What You'll Do : • Architect and build our fleet card & payments platform from the ground up. • Work closely with the founder to bring...

  • Senior Technical Lead

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeSoftware Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Technical LeadOur company is seeking a skilled Senior Technical Lead to play a critical role in building and maintaining foundational systems that power customer billing, contracting, and enterprise account management.This high-impact position involves working on mission-critical systems directly affecting customer experience and business...

  • Technical Expert

    20 hours ago

    Coimbatore, Tamil Nadu, India beBeeConsultant Full time ₹ 12,00,000 - ₹ 21,50,000

    Seeking an experienced SAP SuccessFactors EC Consultant to expand your skill set and achieve job satisfaction in a dynamic work environment.The ideal candidate will serve as a subject matter expert for SAP SF Employee Central and HR Enablement, providing system configuration and non-functional technical support for the platform.Key Responsibilities:Utilize...