Cybersecurity Automation Specialist
5 days ago
At Palo Alto Networks, we are dedicated to providing exceptional cybersecurity solutions to our customers. As a Senior Technical Support Engineer, you will play a critical role in diagnosing and resolving complex technical issues related to cybersecurity automation.
Job DescriptionWe are seeking an experienced professional with a strong background in cybersecurity automation, architecture, and technologies such as XSOAR, EDR, and SIEM. The ideal candidate will have a deep understanding of QRadar and its integration with SOAR, EDR, and SIEM, as well as proficiency in scripting languages (Python, PowerShell, Linux CLI).
Key Responsibilities:- Provide advanced technical support for cybersecurity automation tools, including SIEM, SOAR, and EDR solutions.
- Diagnose and resolve complex technical issues related to the integration of SIEM solutions with other security tools and data sources.
- Analyse and respond to security threats from various sources such as Firewalls, IDS/IPS, Antivirus, and EDR systems.
- Develop and maintain scripts using Python, PowerShell, and Linux CLI commands to automate security processes and enhance system integrations.
We are looking for a highly skilled and motivated individual with a passion for cybersecurity and automation. The successful candidate will possess the following qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum of 5 to 8 years of experience in technical support or a similar role, with exposure to CyberSecurity Automation, architecture, and technologies such as XSOAR, EDR, and SIEM.
- In-depth understanding of QRadar and its integration with SOAR, EDR, and SIEM.
- Proficiency in scripting languages (Python, PowerShell, Linux CLI).
- Strong understanding of network protocols, firewalls, and security architectures.
We offer a competitive salary range of $120,000 - $160,000 per year, depending on location and experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Palo Alto Networks is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations for all qualified individuals with a disability.
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