Training and Development Specialist

5 days ago


Mohali, Punjab, India TaskUs Full time

About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

Job Description:

As a Learning Experience Leader at TaskUs, you will be responsible for creating and maintaining a positive and professional learning environment in the organization. You will design and expand training and development programs, aligned with product-specific training methodologies and initiatives.

Main Responsibilities:

  • Set the standards and expectations through your conduct, work ethic, integrity, and character.
  • Create and deliver end-user, partner, and distributor training, including curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement.
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs.
  • Accomplish projects and motivate trainees through effective training.
  • Continuously improve training programs and other learning opportunities across the organization.
  • Amend and revise programs as necessary to adapt to changes in the work environment.

Requirements:

  • At least 1 to 2 years of working experience in a related field (training or teaching experience).
  • Proficient in Microsoft and Google applications.
  • A problem solver and critical thinker.
  • Can present and facilitate a class discussion.
  • Energetic, enthusiastic, and creative, with strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills.
  • Excellent oral and written communication skills.
  • Ability to work in a flexible schedule, including weekends, holidays, and longer hours.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect, and grow their brands.

Equal Opportunity Employer: TaskUs is an equal opportunity employer and welcomes applicants from diverse backgrounds and demographics.



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