Technical Business Solutions Specialist

10 hours ago

Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,00,000

Job Overview

We're seeking a skilled Technical Analyst to join our dynamic team. As a key member of our End User Services team, you'll play a vital role in delivering exceptional IT support and ensuring seamless day-to-day operations.

As a Technical Analyst, you'll be responsible for providing hands-on technical assistance, troubleshooting issues, and managing IT assets. You'll work closely with colleagues to resolve problems, deploy hardware, and ensure users have the tools and support they need to stay productive.

Key Responsibilities

  • Provide face-to-face technical support for hardware, software, and corporate mobile devices.
  • Address tickets related to Windows 10, Office 365, Outlook, VPN, MFA, and remote access.
  • Support technologies like Citrix XenApp/XenDesktop, VDI, and other client OS environments.
  • Use ServiceNow for incident management, asset tracking, and user request handling.
  • Conduct remote troubleshooting and guide users through resolutions.
  • Participate in hardware deployment and decommissioning, including managing loaner devices.
  • Maintain accurate asset records and support compliance processes.
  • Support end users with BYOD and personal devices in line with company policy.
  • Host product demos, provide training, and promote technology adoption.
  • Escalate unresolved issues while maintaining SLA compliance.

Requirements

  • 1–3 years of experience in Desktop/Help Desk Support for domestic and international users.
  • Any graduate with 15 years of formal education.
  • Expertise in Windows 10, Microsoft Office, and desktop/laptop troubleshooting.
  • Strong working knowledge of ServiceNow or similar ITSM tools.
  • Experience with Citrix environments, Office 365, and mobile device configuration.
  • Solid problem-solving skills and a proactive mindset.
  • Ability to work in rotational shifts as per business needs.
  • Excellent communication, empathy, and customer service skills.
  • Organizational discipline for asset and vendor management.

  • Oracle SCM Technical Specialist

    2 days ago

    Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Oracle SCM Technical SpecialistBachelor's degree or above in Computer Science or a related technical field required.At least 5 years of hands-on experience developing Oracle Enterprise Resource Planning (ERP) solutions for planning, inventory, BOM, costing, and production controls.Familiarity with software development principles, database design,...

  • BPM Business Process Excellence Specialist

    2 days ago

    Salem, Tamil Nadu, India beBeeBusiness Full time ₹ 90,00,000 - ₹ 1,20,00,000

    BPM Business Process Excellence SpecialistThis is an exciting opportunity to join a global digital banking technology provider as a BPM Business Process Excellence Specialist. In this role, you will work with clients on critical automation projects, mapping processes, capturing requirements, and ensuring the successful delivery of business...

  • Business Solutions Specialist

    2 days ago

    Salem, Tamil Nadu, India beBeeDataDriven Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    About UsWe have been delivering business solutions for over two decades. Our team combines technical expertise with strategic thinking to make data work for organizations.Our clients span various sectors, including travel and leisure, publishing, retail, and banking. They invest in technology to drive innovation and growth.We specialize in large enterprise,...

  • Technical Documentation Specialist

    7 hours ago

    Salem, Tamil Nadu, India beBeeDocumentation Full time ₹ 10,00,000 - ₹ 18,00,000

    Job OverviewWe are seeking an experienced Technical Documentation Specialist to join our team.This role involves creating high-quality documentation that is technically accurate and meets our writing style guidelines.The ideal candidate will have excellent writing, editing, and reviewing skills, as well as experience working in Agile/Scrum development...

  • Technical Innovation Strategist

    10 hours ago

    Salem, Tamil Nadu, India beBeeInnovative Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Lead Technical SpecialistWe are seeking a highly skilled Lead Technical Specialist to join our team. As a key member of our organization, you will be responsible for driving the implementation of emerging AI tools and software technologies that give our customers competitive advantages.Your innovative technical solutions will directly transform how Fortune...

  • Expert Enterprise Billing Solutions Specialist

    2 days ago

    Salem, Tamil Nadu, India beBeeEnterprise Full time ₹ 20,00,000 - ₹ 25,00,000

    Enterprise Billing Solutions SpecialistJob Overview:Our company seeks an experienced Enterprise Billing Solutions Specialist to support and develop high-quality billing applications.The ideal candidate will have expertise in application development, maintenance, and support of enterprise-scale applications, with a strong understanding of billing...

  • Technical Lead

    23 hours ago

    Salem, Tamil Nadu, India beBeeArchitect Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Technical Architect OpportunityWe are seeking an experienced Senior Technical Architect with a deep understanding of Microsoft Dynamics 365 Finance and Operations (F&O) and Power Platform.This role demands expertise in architecting end-to-end ERP solutions, with a strong focus on finance, supply chain, manufacturing, HR, and payroll systems. The ideal...

  • Business Solutions

    3 weeks ago

    Salem, Tamil Nadu, India AIMLEAP Full time

    Business Solutions & AI Prototyping Associate (WFH) Experience: 0–2 years Location: Remote Mode of Engagement: Full-time No. of Positions: 1 Educational Qualifications: Graduation in Business, AI, Computer Science, Data Science Industry: IT-ITES / AI / Product Development Notice Period: Immediate joiners preferred What We Are Looking For: A...

  • Cloud Technical Specialist

    8 hours ago

    Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

    Cloud Technical SpecialistAbout Us:We are a multinational IT services and consulting company with revenues in billions of USD. We have a global workforce of hundreds of thousands and are listed on NASDAQ.Business Focus:Digital EngineeringCloud ServicesArtificial Intelligence and Data AnalyticsEnterprise Applications (Oracle)IT InfrastructureBusiness Process...

  • Senior ServiceNow Technical Specialist

    8 hours ago

    Salem, Tamil Nadu, India beBeeSecurity Full time ₹ 1,78,50,000 - ₹ 2,54,25,000

    Job Title: ServiceNow DeveloperJob DescriptionWe are seeking a skilled and experienced professional to fill the role of ServiceNow Developer. As a key member of our team, you will be responsible for delivering high-quality solutions using ServiceNow.The ideal candidate will possess strong technical skills, including hands-on experience with ServiceNow...