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Delivering Exceptional Customer Interactions
3 weeks ago
As a Customer Experience Specialist, you will play a vital role in delivering outstanding customer interactions.
Job Overview- Provide exceptional support to healthcare plan members via incoming calls and personalized assistance.
- Understand member coverage and healthcare requirements by interacting with them on the phone.
- Resolve issues through verbal and written communication.
- Minimum 1 year of customer service experience (international).
- Proficiency in US English for reading, writing, and conversation.
- Basic computer literacy.
We offer career growth opportunities, comprehensive benefits packages, and a collaborative work environment that values diversity and community involvement.
As a global organization, we provide opportunities for professional development and prioritize employee wellness.