
Ground Crew Supervisor
3 days ago
Job Title: Ground Operations Manager
Job Description:To lead and manage the ground crew operations across a specific region, ensuring effective manpower planning, vendor management, and collaboration with internal functions such as operations, payroll, marketing, tech, and compliance.
A strong focus is placed on hiring efficiency, cost optimization, and crew retention. Key responsibilities include planning and executing crew manpower requirements city-wise and region-wise in alignment with organizational strategies.
Manage performance, productivity, and engagement of the ground sourcing team. Collaborate with third-party vendors and onboard new vendor partners and freelancers to build a scalable and agile crew sourcing network.
Manage ongoing vendor relationships to ensure quality, compliance, and efficiency. Oversee the regional crew contact center, ensuring high availability, responsiveness, and conversion from sourcing channels.
Optimize the use of online job portals and digital platforms for crew hiring. Drive down cost-per-hire from field and agency-based recruiter channels. Monitor and analyze attrition trends; identify and address root causes through structured interventions.
Required Skills and Qualifications:- Minimum 10 years of experience in logistics, field recruitment, or crew operations.
- Strong knowledge of the region you'll operate in (local labor trends, sourcing hotspots, geography).
- Proven experience in compliance management, especially with blue-collar hiring and transport industry norms.
- Hands-on experience in managing large field teams, third-party vendors, and onboarding processes.
- Familiarity with third-party logistics and driver marketplace platforms.
- Excellent leadership, communication, and problem-solving skills.
- Ability to collaborate across departments (Ops, Tech, Finance, HR, Marketing).
This role offers a unique opportunity to work in the rapidly growing EV logistics industry. With a strong focus on innovation and customer satisfaction, we are looking for a highly motivated and experienced professional to join our team.
Others:We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
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