
Chief Information Protection Specialist
2 days ago
Protecting data is a top priority for organizations, and we are seeking an experienced IT Support/Presales engineer to join our team.
The ideal candidate will be an excellent communicator who can build rapport with clients from different regions and work well under pressure.
They must have specific experience in senior IT support roles and ideally experience in auditing, monitoring, or security technologies within a windows environment.
Key Responsibilities:- Implement the Data Security Platform in Enterprise Environments.
- Resolve outstanding issues through support tickets.
- Work closely with Team Leads to meet SLA and customer requirements.
- Creation of technical documents and articles for team and customer use.
- Deliver technical demonstrations to customers across the globe.
- Relevant degree and 2-4 years software customer service and support experience required.
- Experience performing administrative tasks in Windows based infrastructures including Active Directory, Exchange, SharePoint, SQL Server, Office 365, and Cloud platforms.
- Microsoft Certification is a plus.
- Excellent interpersonal, verbal English communication, written, and presentation skills required.
- Opportunity to work with a fast-growing global business.
- Chance to learn and grow with the company.
- 99% customer satisfaction rate.
Above all, the successful candidate must be eager to learn, highly organized, and able to manage their time effectively in a fast-paced company.
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