Patient Care Advocate

1 week ago


Delhi, Delhi, India myTomorrows Full time
Empowering Patients Through Informed Decision Making

Role Overview: myTomorrows is a pioneering HealthTech company dedicated to bridging the gap between patients and life-changing clinical treatments. As a Patient Navigator, you will play a vital role in guiding patients through the complex process of accessing pre-approval treatment options.

Key Responsibilities:

  • Establish and maintain open communication with patients and caregivers via phone and email.
  • Accurately capture and record medical data within our internal platform.
  • Utilize our AI-powered tool to identify relevant pre-approval options for patients.
  • Pre-screen patients for suitability in clinical trials.
  • Foster engagement with patients to expand our Medical Community and raise awareness about the myTomorrows platform.
  • Proactively identify trends and opportunities in daily operations.

Requirements:

  • A background in healthcare, preferably with previous experience in patient care.
  • Knowledge of clinical trials and/or expanded access programs.
  • Familiarity with Microsoft Office and web-based media, with a willingness to adapt to technological advancements.
  • Empathy and understanding when interacting with patients.
  • Ability to prioritize tasks and maintain high-quality work while managing multiple commitments.
  • Proactivity and self-motivation, with a capacity to work independently.
  • Excellent verbal and written communication skills in English, with proficiency in additional languages a plus.
  • Attention to detail and accuracy in recording information and clinical data.
  • Ability to build trust-based relationships and manage confidential information and data.
  • A team player with a passion for working in a multicultural environment.

What We Offer:

  • A purposeful mission driven by the pursuit of improving patient lives.
  • An international work environment, characterized by a fast-paced, dynamic scale-up atmosphere and a flat organizational structure.
  • A competitive salary, annual performance bonus, and equity opportunities.
  • Significant career development opportunities within a growing company.
  • A learning and development budget, complemented by internal knowledge-sharing sessions.
  • A fully remote work arrangement.
  • Policies supporting working parents.
  • Unlimited access to professional guidance from certified psychologists via OpenUp.


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