Senior Security Operations Specialist

2 weeks ago


Gurgaon, Haryana, India FIS Full time

About the Role:

FIS seeks a skilled Security Operator II to maintain the physical security of our facilities. As a member of our security team, you will be responsible for monitoring and reacting to security and life safety alarms, dispatching security officers, and ensuring the safety of employees and visitors.

Responsibilities:

• Provides physical security of facility through use of automated security systems and employee identification card system.
• Monitors and reacts to security and life safety alarms while dispatching security officers.
• Monitors activity on facility grounds to ensure safety of employees.
• Monitor and control all access to buildings and grounds.
• Monitors alarms to ensure security requirements are met.
• Operates surveillance or security systems and provides access to surveillance records for law enforcement agencies.
• Creates and administers any specialized employee access systems including ID badges, keycards or other access credentials.
• Advises Security Officers of parking violations and fire and safety hazards on surveillance equipment.
• Keeps abreast of weather warnings and conditions to ensure business areas are given appropriate time to secure the campus.
• Monitors alarms for Security Officers while conducting safety drills.
• Maintains documentation of facility security records.
• Documents and retains lost and found items.
• Responds to general calls for service, such as accessing locked buildings, assisting staff and visitors and providing escorts.
• May assist in educating new and current employees on safety and security policies and procedures.
• Coordinates outside agencies in the investigation of criminal activity within or around the facility.
• Supports investigations of any potential non-criminal activities by pulling and organizing surveillance film and records
• Other related duties assigned as needed.

Requirements:

• Proficiency to obtain and maintain security systems certification
• Knowledge of security (alarm and video monitoring) systems as well as operating procedures of all offices and facilities
• Knowledge of standard radio communication techniques and terminology
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Proficient in displaying professionalism and trustworthy demeanor
• Capacity to react quickly in sensitive situations
• Proficiency to obtain information from individuals under stress in unusual or emergency situations.

About FIS:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. We are a global leader in financial technology solutions, and our talented people empower us to deliver innovative solutions that meet the evolving needs of our clients.



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