Senior Financial Operations Specialist
3 days ago
Our organization is seeking a senior specialist to manage financial operations.
About the Role
This is a cross-functional position that requires collaboration with various teams to ensure smooth execution of financial transactions and drive process improvements.
Key Responsibilities:
- Oversee invoice administration, responding to and resolving customer billing queries in a timely manner.
- Process and submit invoices across global regions, ensuring accuracy and delivery via client portals.
- Collaborate with teams to troubleshoot billing disputes and implement resolutions.
- Update and maintain service contracts and AR transactions covering customer contact details and contract amendments.
- Generate, track, and distribute daily invoice reports to regional stakeholders.
- Maintain a database to reflect contract-specific billing requirements.
- Participate in finance projects to support process optimization and policy adherence.
- Ensure compliance with internal controls, finance policies, and audit requirements.
Requirements
- Bachelor's degree in finance or a related field (associate degree with equivalent experience considered).
- 5-8 years of experience in finance operations, billing, or AR roles, preferably in the software or subscription industry.
- Strong experience with Oracle R12 (service contracts & receivables modules).
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
Competencies
- Excellent customer service orientation and ability to resolve disputes effectively.
- High attention to detail, accuracy, and financial data integrity.
- Strong written and verbal communication skills for cross-functional collaboration.
- Ability to multitask and prioritize in a fast-paced environment.
- Self-driven with high levels of integrity and accountability.
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