Quality Assurance Specialist

About the Position

We are seeking a detail-oriented and driven quality assurance analyst to upholds high standards of quality and reliability for our flagship mobile franchise.

This fully remote position requires a strong sense of ownership, curiosity, precision, and problem-solving skills.

Key Responsibilities:

• Ensure software functions as intended with exceptional detail and accuracy
• Create, maintain, and execute test plans and cases across new and existing game content, tools, and platforms
• Document and track issues using bug tracking software from discovery through resolution
• Collaborate with developers, designers, artists, and product managers to identify quality risks early
• Reproduce and isolate complex issues to support engineering resolution efforts
• Generate clear and concise QA documentation, reports, and feedback summaries
• Identify gaps in test coverage and suggest process improvements
• Own the quality of assigned areas - functionality, usability, and player experience

LiveOps QA Responsibilities:

• Ensure quality and stability of live operations deliveries across mobile and web platforms
• Collaborate with Product, Monetization, and Config teams to understand testing requirements and priorities
• Test configured Live Events (before and after they go live), covering economy setups, asset triggers, segmentation logic, and campaign flows
• Validate Integrated assets & bundles in Unity across relevant branches
• Triaged live issues requiring dev fixes
• Release candidates (server/client/admin code)
• TOMBs and feature branches delivered from slot dev teams
• Monitor and test live issue resolutions, hotfixes, and deployment-ready changes
• Perform calendar-based validations, including weekends and holidays, as part of on-call support

Feature QA Responsibilities:

• Ensure quality delivery of new features, enhancements, and integrations
• Participate in Feature Sprint Cycles and track progress via test planning and execution
• Write and maintain Test Plans and Test Cases
• Execute tests across environments: Dev, Stage, Prod, Hotfix
• Validate feature branches and conduct bug research
• Log and triage bugs, including those from stakeholder feedback
• Own test cycles for P0/P1/P2 issues, QA sign-offs, and build readiness checks
• Support automation
• Build/extend test automation tools and scripts
• Contribute to admin tool validation & enhancements
• Optimize regression cycles with automated coverage tracking

Requirements

Must-Have Skills:

• 5+ years of professional QA experience in games or software testing
• Strong understanding of LiveOps processes, config validations, and content testing
• Proven ability to work independently in night shifts, staying highly responsive and accountable
• High attention to detail and the ability to spot inconsistencies quickly
• Hands-on experience with bug tracking and test management tools
• Strong collaboration skills with cross-functional teams
• Experience with mobile or web-based games or apps

Nice-to-Have Skills:

• Experience testing F2P mobile or web-based games
• Familiarity with slot games or monetization-driven content
• Experience with Unity-based asset validation and bundle integration checks
• Exposure to automation tools or scripting for regression optimization

Benefits

• Be part of a global LiveOps team delivering content and features to millions of active players
• Work in close coordination with US counterparts for faster turnaround and high business impact
• Opportunity to own quality gates for high-priority, revenue-driving content
• Exposure to both feature and live content testing, enhancing end-to-end QA skillsets

Shift Details

Education:

• Bachelor's degree in Computer Science or related field or equivalent relevant experience

Shift:

• Night Shift: 2.30 AM to 11.30 AM IST

Experience:

• 6+ years of professional game software testing experience required
• Gaming domain experience is a must
• Expected to handle critical validations, live content checks, and stakeholder communication in real time