IT Service Management Specialist

5 days ago


Noida, Uttar Pradesh, India NTT DATA Full time

We are seeking a skilled IT Service Management Specialist to join our team in Noida, India. As an ITSM Account Senior Specialist, you will be responsible for delivering exceptional service to our clients.

About the Role

The ideal candidate will have a strong understanding of ITIL processes and principles, as well as leadership skills and experience handling multiple accounts. They will also have knowledge of ITIL tools and excellent verbal and written communication skills.

Key Responsibilities
  • Provide exceptional customer service to our clients
  • Manage multiple accounts with ease
  • Develop and implement process improvements

Benefits:

  • A challenging and rewarding career path
  • Ongoing training and development opportunities
  • A dynamic and inclusive work environment

About Us:

NTT DATA Services is a recognized leader in IT and business services, headquartered in Texas. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.



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