Infor LX ERP System Manager

2 weeks ago


Delhi, Delhi, India 9NEXUS Full time

Job Description:

We are seeking a highly skilled and experienced Service Lead to manage ITIL processes, including incident, change, configuration, release, and problem management. The role ensures seamless ERP operations, system reliability, and alignment with business objectives.

Key Responsibilities:

  • Oversee incident resolution and ensure adherence to SLAs.
  • Manage ERP system changes to minimize disruptions.
  • Maintain accurate configuration records of the ERP system.
  • Plan and execute system updates and new feature releases.
  • Identify and resolve recurring issues through problem management.

Requirements:

  • 5+ years of experience with Infor LX ERP.
  • Strong knowledge of ITIL processes.
  • Proven leadership and stakeholder management abilities.
  • Excellent problem-solving and communication skills.

Preferred:

  • ITIL certification and experience in manufacturing or supply chain environments.

Estimated Salary: ₹2,000,000 - ₹3,000,000 per annum, depending on qualifications and experience.


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