
Automotive Claims Specialist
2 days ago
We are seeking a highly detail-oriented and organized Warranty Administrator to join our team. As a key member of our organization, you will be responsible for ensuring timely and accurate processing of warranty claims.
As a Warranty Administrator, you will verify repair orders against dealership systems, prepare claims for submission, and accurately review, code, and process warranty claims. You will also maintain records, update claim notes daily, and track aging claims.
This role offers a unique opportunity to develop into a skilled automotive warranty coding expert while working in a supportive team environment. You will collaborate with our team to ensure accuracy and satisfaction, and communicate effectively with US-based dealership staff to resolve issues.
Key Responsibilities- Verify repair orders against dealership systems and prepare claims for submission.
- Accurately review, code, and process warranty claims.
- Maintain records, update claim notes daily, and track aging claims.
- Communicate with US-based dealership staff to resolve issues.
- Excellent English communication skills (written and verbal).
- Strong attention to detail and accuracy.
- Bachelor's degree highly preferred.
- Prior experience in warranty processing (Ford, GM, or Chrysler) is a strong advantage.
- Ability to work overnight IST hours (7:30 PM – 3:30 AM).
- Reliable high-speed internet and a professional home office setup.
- Computer proficiency and ability to learn new software quickly.
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