Business Director

The Branch Head plays a pivotal role in leading and managing the business of a branch.

• Drive growth of revenue, profitability and sustainability through client interaction and team management.
• Organize regular investor interactions and meetings to enhance relationship value and expand the client base.
• Engage with high-net-worth individuals, new prospects and key customers to ensure customer satisfaction and brand visibility.

The Branch Head is responsible for ensuring the branch's financial performance aligns with organizational objectives and regulatory requirements.

• Budgeting and planning to achieve business targets.
• Leading and motivating the team to meet sales targets.
• Monitoring and controlling branch expenses for efficient resource utilization.

The Branch Head is responsible for recruiting, training and developing team members to equip them with necessary skills and knowledge.

The Branch Head must build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.

The Branch Head ensures all branch operations run smoothly and efficiently, including daily cash handling, customer service and complaint resolution.

The Branch Head must adhere to company policies and procedures, and maintain the highest standards of integrity and ethics in all dealings.