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Inbound Call Specialist

2 weeks ago

Delhi, Delhi, India PW Full time
Key Responsibilities
  • Operate and Manage Dialer Systems: Ensure effective call handling and optimize dialer systems for maximum efficiency.
  • Handle Inbound and Outbound Calls: Address queries, provide information, and resolve issues in a timely and professional manner.
  • Ensure Accurate Record-Keeping: Log all customer interactions accurately and follow up on actions as needed.
  • Meet Call Targets: Meet daily and weekly call targets to ensure optimal call management and lead conversions.