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Senior Client Liaison-Hospitality Sector- Uttar Pradesh, India- High Salary
3 weeks ago
Job Overview
We are seeking a skilled Customer Relationship Manager to fill a key position in our sales team. As a core member of our organization, you will be responsible for building and maintaining profitable relationships with key clients.
Your primary goal will be to resolve customer complaints efficiently, ensuring that our clients receive exceptional service and satisfaction. You will also be responsible for keeping clients updated on the latest products and services offered by our company.
Using CRM programs, you will conduct business reviews and prepare reports for all sales activities. Your excellent interpersonal and communication skills will enable you to effectively engage with clients, understand their needs, and provide tailored solutions to meet their expectations.
Proficient in all Microsoft applications, you will utilize your technical skills to analyze data, identify trends, and make informed decisions to drive business growth. With a focus on client satisfaction, you will be instrumental in delivering exceptional results and contributing to the success of our organization.
Key Responsibilities:
• Build and maintain profitable relationships with key clients
• Resolve customer complaints quickly and efficiently
• Keep clients updated on the latest products
• Conduct business reviews using CRM programs
• Prepare reports for all sales activities
Requirements:
• Female only with hotel/hospitality sector experience
• Excellent interpersonal and communication skills
• Proficient in all Microsoft applications
About Us:
Our company is a leading recruitment agency specializing in hospitality industry placements. We pride ourselves on providing exceptional service and support to our clients and candidates alike.