Telecalling Professional

Job Overview

We are seeking a results-driven Contact Specialist to join our team. As a key player in our sales strategy, your primary responsibility will be to establish connections with potential customers, provide product information, and convert leads into orders.

About the Role

This is a challenging opportunity for individuals with strong communication skills, who can effectively engage with clients and drive sales growth.

Key Responsibilities:

• Make outbound calls to potential clients from provided leads or inquiries.
• Explain our designer invitation card offerings, pricing, and customization options.
• Understand client needs and suggest appropriate products/services.
• Maintain records of calls, follow-ups, and customer feedback.
• Coordinate with the customer and generate meeting for Sales Team
• Support walk-in customers or assist with showroom visits if needed.

Requirements:

• High school diploma or equivalent; a degree in marketing, communication, or related field is a plus.
• Excellent communication skills in [Languages, e.g., English, Hindi, etc.].
• Proven experience in telecalling, telesales, or customer service.
• Basic knowledge of invitation cards, printing, or event-related products is preferred.
• Good organizational and multitasking skills.
• Proficiency in using CRM tools or MS Office is preferred. Must be Technically sound.
• Well-versed with soft skills, Excellent in conversion.

Perks & Benefits

We offer a performance-based incentive structure, a creative and friendly work environment, and opportunities to learn and grow in the design/event industry.