Operations Lead

7 days ago


Gurgaon, Haryana, India FNP Full time

FNP is seeking an experienced Operations Lead to drive the success of our Hyperlocal operations. This role requires a strategic thinker with excellent leadership skills, strong analytical abilities, and a proven track record in managing local market operations.

About the Role

The Senior Manager - Hyperlocal will be responsible for overseeing and driving the strategy and execution of Hyperlocal operations within FNP. Key responsibilities include:

  • Developing and implementing Hyperlocal strategies to enhance market penetration and customer satisfaction.
  • Identifying and analysing market trends, customer needs, and competitive landscape to drive strategic initiatives.
  • Leveraging marketplace platforms to expand reach and drive sales.

In addition, the successful candidate will lead, mentor, and develop a high-performing team of associates, foster a culture of collaboration, accountability, and customer-centricity, and provide training and development opportunities to enhance team capabilities.

We are looking for a skilled leader who can drive business growth, improve operational efficiency, and deliver exceptional customer experiences. If you have a proven track record of successfully managing and scaling operations, experience with marketplace platforms, and excellent leadership and people management skills, we encourage you to apply.

FNP offers a dynamic and challenging work environment that fosters innovation, collaboration, and professional growth. As a member of our team, you will have the opportunity to work with cross-functional teams, contribute to business strategy, and make a meaningful impact on our customers' lives.



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