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ServiceNow Domain Expert
2 weeks ago
Responsibilities:
- Technical Domain Consultant with experience as a ServiceNow developer and administrator in manufacturing/education domains
- Serve as a technical subject matter expert on the ServiceNow platform team
- Help transform business and technical requirements into implementation plans
- Develop technical specifications and maintain architecture/integration documentation
- Deep functional and technical knowledge of the ServiceNow platform
- Experience delivering medium to large-scale ServiceNow implementations
- Knowledge of ServiceNow Automation engine components like integration hub and RPA engines
- Integration hub training completion is preferred
- Work closely with other IT teams to implement integrations from other platforms (like monitoring tools: Nagios, Prometheus, Sematext, Dynatrace) into the ServiceNow ecosystem
- Ability to integrate ServiceNow with other programs and systems
- Proficiency in one or more programming languages, such as JavaScript, HTML, CSS, AngularJS, etc.
- Familiarity with web services, APIs, and databases
- Understanding of business processes and requirements
- Communication, documentation, and support skills