Communication Infrastructure Specialist

5 days ago

Bengaluru, Karnataka, India beBeeSip Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Communication Infrastructure Specialist

About the Role:

We are seeking an experienced professional to manage and optimize our telephony infrastructure. The ideal candidate will have a strong background in configuring, troubleshooting, and securing SIP-based systems.

Key Responsibilities:

  • SIP System Administration: Configure, manage, and optimize SIP trunks, call routing, VoIP gateways, and PBX systems to ensure seamless communication.

  • Troubleshooting Complex Issues: Troubleshoot complex SIP-based issues, including SIP registration, call setup, media negotiation, and VoIP failures.

  • Security and Compliance: Ensure the security and compliance of SIP-based communications through protocols like TLS, SRTP, and mutual TLS.

  • Call Quality Optimization: Optimize call quality by managing NAT traversal, QoS, and firewall configurations, and lead troubleshooting efforts with tools like Wireshark and SIPp.

  • Reporting and Analytics: Provide in-depth reporting and analytics on call quality, system performance, and optimizations.

Role Requirements:

  • Technical Skills: Proven experience with SIP-based systems, PBX systems, SBCs, voice gateways, and advanced troubleshooting tools.

  • L3 Escalations:

    Handle L3 escalations related to call failures, audio issues, jitter, and latency, analyzing SIP traces and logs.

  • Collaboration:

    Work closely with network and security teams to optimize system performance and address SIP-related issues with telecom providers.

  • Security Measures:

    Configure and ensure compliance with SIP protocol standards and implement security measures to prevent fraud and unauthorized access.

  • Performance Monitoring:

    Monitor and report on system performance, leveraging advanced troubleshooting tools and setting up dashboards for call quality analytics.

Benefits:

  • Opportunity to Work with Cutting-Edge Technology:

    Our organization utilizes the latest technologies in the industry, providing you with a unique opportunity to work with innovative solutions.

  • Professional Development:

    We offer opportunities for growth and development, allowing you to enhance your skills and advance your career.

  • Collaborative Environment:

    You will be part of a dynamic team that values collaboration, open communication, and mutual respect.

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