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Senior Salesforce Consultant

2 weeks ago


Noida, Uttar Pradesh, India Genpact Full time
About the Role

A Salesforce Field Service Lightning (FSL) Business Analyst plays a crucial role in optimizing operations and improving processes by leveraging Salesforce technologies. Key responsibilities include analyzing and capturing requirements, documenting and relaying those to the Technology team members, modelling business processes and identifying opportunities for process improvements, and supporting business transition and helping to establish change.