Chief Quality Assurance Specialist

5 days ago


Gurgaon, Haryana, India beBeeAnalytical Full time ₹ 17,38,777 - ₹ 25,16,499
Quality Manager II Role

We are seeking an experienced Quality Manager II to join our team. This position is responsible for overseeing the quality of services provided to clients with multiple programs or lines of business.

About the Role

The Quality Manager II will be responsible for supervising a team of Quality Analysts and QA Leads, ensuring they have the necessary coaching and development to perform consistently at a high level.

Main Responsibilities:
  • Lead and manage a team of Quality professionals to ensure quality performance standards are met.
  • Develop and implement quality management systems (QMS) and processes to ensure compliance with industry standards.
  • Analyze quality trends, audit findings, and provide actionable insights to identify and resolve quality issues.
Key Skills and Knowledge:
  • Analytical skills: Strong ability to analyze data, interpret trends, and use various tools and methodologies to solve problems effectively.
  • Communication skills: Excellent verbal and written communication skills to present findings, coach team members, and collaborate with stakeholders.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Requirements:

To be successful in this role, you will need:

  • A strong understanding of quality management principles and practices.
  • Excellent leadership and management skills.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


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